Client Service Associate
Edelman Financial Engines, LLC•Chesterfield, MO
•$50,000 - $65,200
About The Position
As a member of the Client Services team, the Client Service Associate partners with a Financial Planner to provide a high level of service to clients, build and encourage client relationships, and perform related administrative functions. The role supports client meetings and account activity, helps ensure investment accounts and paperwork are handled accurately, and contributes to compliance, firm initiatives, and team projects.
Requirements
- Two years of relevant experience in a Registered Investment Advisor or Broker/Dealer is preferred.
- Bachelor’s degree or equivalent experience is preferred.
- Good understanding of finance and investment markets or securities.
- Critical-thinking, attention-to-detail, and multitasking skills are required.
- Ability to adapt to changes in the work environment and handle challenging demands, frequent changes, delays, or unexpected events.
- Ability to maintain a high level of confidentiality.
- Outstanding client service and communication skills.
Nice To Haves
- Two years of relevant experience in a Registered Investment Advisor or Broker/Dealer.
- Bachelor’s degree or equivalent experience.
Responsibilities
- Coordinate client meetings, including greeting clients, preparing for appointments, and supporting completion of required paperwork.
- Monitor client account activity, research issues, and help resolve them.
- Prepare and review new-account paperwork to ensure documents are complete and in good order.
- Verify accounts are traded into the correct model and assist operations teams as needed.
- Monitor incoming rollovers, other investment funding, and transfers to ensure applicable accounts have moved.
- Document key client achievements and other relevant information in systems to support future client interactions.
- Maintain risk awareness and compliance; identify problems promptly and follow standard resolution policies, corporate processes, and regulatory procedures.
- Support firm initiatives, assist with company-wide projects and activities, and attend functions as needed.
- Participate in projects, task forces, councils, and product rollouts to represent the Client Service Associate perspective.
Benefits
- The role may be eligible for a discretionary bonus.
- Health, dental, and other wellness plans.
- 401(k) contributions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
