Client Service Associate

Jackson Hewitt - 3561 • Sergeant Bluff, IA

25d

About The Position

The Client Service Associate works in a welcoming, customer service-oriented office environment, serving as a friendly point of contact for visitors. The role focuses on building strong client relationships, creating exceptional client experiences, and providing essential support. The employer welcomes applicants regardless of work background or experience level.

Requirements

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Nice To Haves

• Prior customer service or sales experience is preferred, but not required.

Responsibilities

• Engage with clients and provide a positive client experience.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.
• Provide essential support to office visitors.

Benefits

• Corporate discount program.
• Opportunities for advancement within the organization or as a tax professional.
• Tax preparation training.
• Continuing tax education.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed