Sr. Client Service Associate - Suwanee,GA

LPL Financial•Suwanee, GA

8d•$27 - $46•Hybrid

About The Position

The primary role of the Registered Client Service Associate (CSA) is to provide administrative support to an advisor or team of advisors, including any and all daily, monthly, and annual tasks. The Registered CSA helps the advisor maintain his or her practice and deliver positive results for the advisor’s clients. The ideal candidate will have a strong attention to detail, excellent customer services skills (both verbal and written), and a proven ability to adapt to a changing work environment. This role is a minimum of 4 days a week in the office.

Requirements

Bachelor’s degree; preferably in Business, Accounting or Finance
Series 7 and 66 (or Series 63/65) licensed or ability to obtain within 120 days
2+ years of experience working with Financial Advisors, Branch and Home Office support teams
2+ years brokerage/financial services industry knowledge
Ability to travel to visit your advisor team on-site if needed. Travel will be minimal and with advance notice.

Nice To Haves

Strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments.
Pursue greatness, act with integrity, and are driven to help our clients succeed.
Embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Responsibilities

Inbound client calls, schedule appointments, and prepare materials for client meetings
Keep client management systems up-to-date with client information
Assist with various documentation requirements for new business
Manage account activities that are operational in nature –new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits)
Conduct proactive outreach to clients and advisors on time sensitive activities (e.g., RMDs)
Assume ownership of inquiries and requests; communicate with internal departments to ensure clients’ expectations for timely service delivery are met
Educate clients on account services, capabilities, and new technology – eSignature, paperless statements, Account View (client portal), etc.
Partners with Financial Advisor to strategize on opportunities to meet the needs of clients
May assist in executing trades for clients as needed to support the Financial Advisor