Client Service Associate 2

Public Consulting Group

9d•$62,200 - $81,900•Remote

About The Position

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Requirements

Strong analytical skills, including the ability to analyze and organize data
Excellent organizational, oral presentation and written communication skills
Ability to manage time to meet critical deadlines
Ability to work independently and with a team
Excellent ability to build and maintain business relationship with clients
Proficiency in MS Office products, including PowerPoint, Excel and Word
Research and project management capabilities
Advance database skills
High School diploma or equivalent
2+ years similar work experience

Nice To Haves

Bachelor’s degree preferred
Remote - Pacific Time zone preferred
Local to Portland, OR preferred

Responsibilities

Supports customer service and operations for clients
Responsible for initiative planning and ongoing client relationship management
Collaborates with external vendors, external consultants, consulting team members, and/or other staff as required in support of initiatives
Responsible for acquiring and applying knowledge, best practices (external and internal), methodology, and tools to client organizations
Responds to inquiries and questions in a timely manner
Works within a team to accomplish other duties on projects to meet necessary deadlines