Client Service Analyst - Remote - US
Circana•,
•$60,000 - $70,000•Remote
About The Position
As a Client Service Analyst, you will be in a multi-faceted role integral to client satisfaction through executional and service excellence while maintaining a deep understanding of customer needs and requirements. Circana is looking for professional and sharp analytic minds to execute, analyze, and collaborate with our Retail client teams.
Requirements
- 1+ years of experience
- Demonstrated ability to learn and utilize various computer software, including MS Excel.
- Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company
- Demonstrated expertise in translating data and analysis into relevant implications.
- Experience with syndicated data is a plus.
- Strong project management and process skills
- Able to engage in consultative manner with clients when helping solve/manage content deliverables
- Flexibility of work schedule to cover night and weekend work when needed
- Bachelor’s degree preferred; business, analytics, data, technology ideally
Responsibilities
- Key point of contact to the client for service-related requests or issues
- Engage in a consultative manner with clients when helping solve/manage content deliverables
- Assist Client by providing report creation and editing services
- Assist in providing on-time quality deliverables via Circana’s Unify platform
- Answer general questions regarding the aforementioned applications and tools
- Develop and leverage strong, collaborative relationships with other technology and delivery teams, as well as our outsourcing partnerships.
- Weekly update and QC of client’s syndicated tools using Unify Dimension Builder
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
