Client Safety Monitor (PRN) (Campus)

Peter & Paul Community Services IncSt. Louis, MO
Onsite

About The Position

We’re accepting applications for potential future openings, though we do not have immediate hiring needs. This role actively monitors issues occurring in and around the shelter facility, including the building premise. When safety concerns for any clients, staff or guests occur, the monitor engages in de-escalation practices and a return to safe/secure status, in coordination with the Safety Manager, fellow staff and possibly authorities when necessary. The role also assists in overseeing the daily operation of the Emergency Shelter, ensuring that activities are carried out in a safe, professional manner in safe, trauma-informed, well-maintained facilities. Primarily evening and overnight hours.

Requirements

  • Ability to serve clients with dignity and respect, in a non-judgmental way.
  • Willingness to take a Trauma Informed approach to addressing clients.
  • Regular attendance and punctuality are required to perform this job effectively.

Nice To Haves

  • Peter & Paul does not discriminate based on race, religion, sexual orientation, etc. and expects all employees to do the same.

Responsibilities

  • Actively monitor the issues occurring in and around the shelter facility, including the building premise.
  • Engage in de-escalation practices and a return to safe/secure status when safety concerns arise.
  • Assist in overseeing the daily operation of the Emergency Shelter.
  • Ensure activities are carried out in a safe, professional manner in safe, trauma-informed, well-maintained facilities.
  • Serve clients with dignity and respect, in a non-judgmental way.
  • Attend all regularly scheduled staff meetings.
  • Take a Trauma Informed approach to addressing clients.
  • Assist in tracking all outcomes according to good practice standards/funder requirements.
  • Assist in overseeing volunteers.
  • Monitor meal hall while meals are being served.
  • Perform minor secretarial tasks, including but not limited to answering phone(s), answering door(s), filing, photocopying, responding to emails, maintaining the front desk emergency log, etc.
  • Complete or attend all staff trainings.
  • Provide a non-bias written record of client behaviors and situations for each shift worked, including client violations and staff actions taken.
  • Ensure cleanliness and good order of office and facilities.
  • Ensure client compliance with program policies and procedures.
  • Assist in receiving and storing in-kind donations.
  • Link clients with linens, hygiene supplies, and other stock supplies as requested by clients or staff, as well as outside resources.
  • Ensure avenues of egress for all clients at all times.
  • Monitor CCTV Surveillance cameras as needed.
  • Assist licensed security personnel in their tasks as necessary.
  • Perform other duties as requested by the Lead Shelter Monitor or as dictated by circumstances of growth and/or planning.
  • Use all PPCS required database systems as required by each specific program.
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