Entry Level Client Review Specialist

United Wholesale Mortgage•Pontiac, MI

5d•Onsite

About The Position

This role involves using problem-solving skills and company guidelines to determine if a company can become and/or receive additional approvals as a client. The position requires daily interactions with a mix of internal and external clients. The ideal candidate is a team player with a strong work ethic, positive attitude, coach-able, possesses a sense of urgency in tasks, attention to detail, adapts well to changes, is organized, driven, and takes ownership and pride in their work.

Requirements

1-2 years experience with Elite Client Service
Strong analytical and problem solving skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office (Word, Excel, etc.)
Positive attitude
Ability to work independently and be a self-starter
High School Diploma or equivalent
Onsite attendance is required

Responsibilities

Reviewing new and change status applications submitted to UWM
Reviewing conditions supplied for applications
Running/requesting, reviewing, and analyzing professional, industry background checks on clients
Closely analyzing information and documents provided for completeness and determine if the client is eligible for approval/fit the UWM Business model
Reviewing new signup applications and working with BDT/Sales
Managing queues within OBA for day to day tasks
Providing great client service to both internal and external clients
Processing denials and approvals
Processing change of structure requests (broker to correspondent and vice versa)

Benefits

Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi