Client Resource Representative (Call Center)

Plumas Bank • Quincy, CA

3d • Onsite

About The Position

Our Client Resource Center (Call Center) is looking for a full-time 40/hr position for our Quincy location. This role requires an outgoing, goal-oriented individual to join our fast-paced team. The position involves establishing and maintaining customer relationships in a high-paced team environment, requiring the ability to multi-task.

Requirements

• Outgoing and goal-oriented.
• Call center and/or banking/office experience required.
• Knowledge of general office practices.
• Proficiency in personal computer operations including Word and Excel, spreadsheet and email software programs.
• Strong communication and problem-solving skills.
• Excellent customer service and phone skills.
• Ability to work in a high-paced team environment.
• Ability to multi-task.
• Completion of high school or equivalent.
• 1 year of call center and/or other related experience required.

Nice To Haves

• Experience in a customer service capacity a plus.
• 2 or more years of call center and/or other related experience preferred.

Responsibilities

• Establish and maintain customer relationships.
• Multi-task in a high-paced team environment.
• Provide customer service via phone.

Benefits

• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED