Client Resource Representative (Call Center)

Plumas Bank•Redding, CA
•Onsite

About The Position

Our Client Resource Center (Call Center) is looking for a full-time 40/hr position for our Redding location. Outgoing, goal-oriented individual to join our fast- paced team today. Call Center and/or banking, office experience required. Experience in customer service capacity a plus. Knowledge of general office practices and personal computer operations including Word and Excel, spreadsheet and email software programs required. Must possess strong communication and problem-solving skills. Must have excellent customer service and phone skills. Must have the ability to work in a high-paced team environment, with the ability to multi-task and to establish and maintain customer relationships.

Requirements

  • Outgoing, goal-oriented individual.
  • Call Center and/or banking, office experience required.
  • Knowledge of general office practices and personal computer operations including Word and Excel, spreadsheet and email software programs required.
  • Strong communication and problem-solving skills.
  • Excellent customer service and phone skills.
  • Ability to work in a high-paced team environment.
  • Ability to multi-task.
  • Completion of high school or equivalent.
  • 1 year of call center and/or other related experience required.

Nice To Haves

  • Experience in customer service capacity a plus.
  • 2 or more years of call center and/or other related experience preferred.

Responsibilities

  • Establish and maintain customer relationships.
  • Multi-task in a high-paced team environment.

Benefits

  • Comprehensive benefits
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