Client Representative

Sumo Medical Staffing•Remote - Utah, UT

About The Position

This role profile is a blend of both the job description and person specification and clearly demonstrates the relationship between specific tasks and personal attributes. It is not exhaustive but is intended to give an overview of the role which will naturally change from time to time in line with business requirements. SUMO Medical Staffing specializes in locum tenens placement for temporary and permanent positions in hospitals, private practices, government facilities, and medical centers across the United States. We are dedicated to placing the most qualified physicians and advanced practice providers (APP) in specialties such as psychiatry, internal medicine, hospitalist, family medicine, ER/urgent care, pediatrics, and many more. Earning Potential: $185,000 in first year

Requirements

Applicants must be able to show proof that they are legally eligible to work in the United States.

Responsibilities

Build and maintain strong relationships with healthcare facilities and key decision-makers
Serve as the primary point of contact for client communication and support
Develop a deep understanding of client needs, preferences, and expectations
Ensure a high level of client satisfaction and long-term partnership retention
Identify new job opportunities and ongoing staffing needs within assigned accounts
Proactively engage clients to anticipate future needs and expand business opportunities
Support growth through account expansion and relationship development
Intake, manage, and prioritize job orders to ensure timely and accurate fulfillment
Clearly communicate job details, requirements, and expectations to recruiting partners
Set realistic timelines and expectations with clients and internal teams
Partner closely with Physician Recruiters to align on priorities and candidate pipelines
Provide feedback on candidate submissions and client preferences
Ensure strong communication between client and recruiting teams to drive successful placements
Negotiate rates, terms, and contract details within established company guidelines
Ensure agreements meet both client expectations and business objectives
Partner with leadership on complex negotiations as needed
Monitor progress on open roles and proactively address challenges or delays
Ensure consistent follow-up and communication with clients throughout the placement process
Gather feedback to continuously improve service delivery and client experience
Maintain accurate and up-to-date client and job order information in CRM systems
Track activity, pipeline, and performance metrics
Ensure data integrity and adherence to internal processes