Client Relationship Specialist | Birmingham, AL (Hybrid)
S&A Group•Birmingham, AL
•Hybrid
About The Position
S&A Group is seeking dependable and professional individuals to join our team as Client Relationship Specialists. This role combines client support services and sales, working with individuals who have requested information about our services. This is a structured position with training, clear expectations, and compensation tied to performance.
Requirements
- Experience in customer service, sales, or account management preferred
- Strong communication and organizational skills
- Ability to work independently in a remote environment
- Detail-oriented and dependable
- Access to a laptop or tablet, reliable internet, and a quiet workspace
- High school diploma or GED required
Responsibilities
- Speak with prospective clients who have requested information and guide them through available benefit options
- Assist current clients with account updates, billing questions, and general support
- Recommend appropriate benefit options based on client needs
- Maintain accurate records and follow internal processes
- Provide a professional and efficient experience in every interaction
Benefits
- Life and health benefits
- Competitive bonus plans
- Performance-based advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
