Client Relationship Specialist

Ken's Gutters•Clearwater, FL

4d•Onsite

About The Position

At Ken's Gutters, we believe people do business with people they trust. We are looking for someone who enjoys talking to people, building relationships, and creating opportunities through great conversations. This role is about communication, consistency, and relationship building—not high-pressure sales. We don't expect you to know our business on Day One. We simply want someone with the right attitude, strong communication skills, and the drive to succeed.

Requirements

Excellent communicator
Coachable
Enjoys speaking with people on the phone
People who naturally enjoy talking to others.
People who stay positive after hearing "not today."
People who don't mind picking up the phone again.
People who are curious, organized, and determined to improve every day.
Strong communication skills
Drive to succeed

Nice To Haves

Experience in customer service, hospitality, recruiting, banking, insurance, retail leadership, collections, or call centers is highly valued.
People tell you you're easy to talk to.
You enjoy solving problems and helping customers.
You're confident speaking on the phone all day.
You like having goals to work toward.
You're coachable and eager to learn.

Responsibilities

Build relationships with property managers across the country and help them find the right commercial maintenance solutions for their properties.
Make 150+ outbound calls each day.
Build rapport with property managers and office staff.
Navigate gatekeepers and confidently reach decision-makers.
Ask thoughtful questions to uncover customer needs.
Gather pricing information and identify opportunities.
Follow up consistently to keep projects moving.
Maintain detailed notes in our CRM.