Client Relationship Coordinator

Ingenovis Health•Maitland, FL

2d•$17 - $20•Onsite

About The Position

The Client Relationship Coordinator (CRC) will assist the Account Executive with basic account management duties such as facilitating morning meetings to review and assign recruiting priorities; organizing various processes for candidates and contractors such as interviews, offers and callouts; submitting candidate resumes to our healthcare clients after a thorough screening to ensure we are meeting client expectations; providing oversight of contractor timesheets and payroll; and other duties as assigned. Under the guidance of the Account Executive, the CRC will interact with key client contacts to facilitate the delivery of our staffing services. The CRC plays a central role in keeping their assigned recruiting team organized and updated on urgent client needs. Strong communication skills and the ability to work in a fast-paced environment are essential for the CRC role at HealthCare Support.

Requirements

1 to 2 years of professional experience in a customer service, sales or administrative role
Experience using Microsoft Word, Excel, Outlook and Google Workspace
Organization
Attention to detail
Interpersonal communication

Nice To Haves

Bachelor’s Degree

Responsibilities

Maintain a positive and professional working relationship with Account Executive, internal team members and key client contacts
Provide outstanding customer service at all times to clients and colleagues
Respond in a timely manner to requests from recruiting team, Account Executive(s), key client contacts and other HSS team members
Prepare daily progress reports on the performance of recruiting team and review the reports during morning meetings and other times as directed by the Account Executive
Facilitate and lead daily team meetings to provide updates on open job orders and address questions, comments and/or concerns from the team
Facilitate the candidate screening and submittal process
Maintain consistent client communication and provide updates to the team so job orders can be filled in a timely manner
Monitor candidate timesheets on a weekly basis, checking for errors and accuracy
Provide quality control oversight along with the Account Executive on recruiting and account management processes
Serve as the main point of contact for key client contacts if and when the Account Executive is unavailable
The CRC may be asked to travel (overnight) to visit key client contacts on occasion
Performs additional duties as requested by management