Client Relations Supervisor

K2 Services

3d

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a service-driven and hands-on Client Relations & Facilities Supervisor to oversee front-of-house operations, including reception, concierge services, hospitality, and facilities coordination. This role is ideal for a proactive leader who thrives in a highly visible environment and takes pride in delivering a seamless, high-touch experience.

Requirements

• Experience overseeing reception, concierge, hospitality, or facilities operations in a corporate or client-facing environment
• Strong communication and interpersonal skills with a client-first mindset
• Highly organized with the ability to multitask and adapt to evolving needs
• Professional, detail-oriented, and solutions-focused

Nice To Haves

• Prior experience managing or mentoring a small team preferred

Responsibilities

• Supervise and support a small team of approximately 4 employees across reception, concierge, hospitality, and facilities functions
• Oversee daily front-of-house operations, ensuring a polished, welcoming, and professional environment
• Lead by example, providing hands-on support while coaching and developing team members
• Act as the primary point of contact for client and guest inquiries, ensuring prompt and effective resolution
• Build and maintain strong relationships with clients and internal stakeholders
• Coordinate facilities operations, including vendor management, office upkeep, and workspace readiness
• Identify opportunities to enhance service delivery and improve operational efficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed