Client Relations Specialist

LIMOLINK INCORPORATED • Marion, IA

8d • Hybrid

About The Position

Client Relations Specialists interact with executive assistants, meeting planners, travel managers and private aviation schedulers to arrange ground transportation all around the world. Specialists will gather customer reservation details, manage reservation changes and cancellations, and coordinate passenger interactions with chauffeurs, to ensure a five-star service experience for our clients. These interactions will occur via phone, email, and web applications.

Requirements

• Basic computer experience and typing skills (MS Word, Excel, etc.)
• Ability to multi-task and think critically in a goal-oriented environment
• Attention to detail
• Proven verbal and written communication skills
• Ability to create solid, long-lasting relationships with clients and co-workers

Nice To Haves

• Thrive in a fast-paced work environment
• Enjoy working as part of a team
• Strong work ethic
• Enjoy problem solving

Responsibilities

• Gather customer reservation details
• Manage reservation changes and cancellations
• Coordinate passenger interactions with chauffeurs
• Arrange ground transportation all around the world
• Ensure a five-star service experience for clients
• Interact via phone, email, and web applications

Benefits

• Competitive pay
• Set schedule
• Overtime opportunities
• Health insurance
• Dental insurance
• Prescription insurance
• Life insurance
• Paid sick time
• 401(k) with company match
• Discounted MAC membership
• Shift differential for evening shifts
• 3 Weeks Paid Vacation per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed