Client Relations Specialist & Legal Assistant

DMCA•Irving, TX

8d•Onsite

About The Position

DMCA's growing Dallas office is looking for a bilingual Client Relations & Legal Assistant who is ready to make an impact from day one. This is not your typical administrative position. You'll work directly with clients, support attorneys on complex immigration matters, and play a critical role in helping individuals and families navigate some of the most important moments of their lives. Every day is different. One moment you may be helping a client take the first step in their immigration journey, and the next you may be assisting with filings, gathering evidence, coordinating with government agencies, or supporting attorneys in preparing cases. We're looking for someone who is compassionate, organized, and thrives in a fast-paced environment. If you enjoy helping people, solving problems, and being part of a team that genuinely cares about its clients, you'll fit right in. At DMCA, you'll join an award-winning firm that is growing across Texas, offering meaningful work, professional development, and the opportunity to build a long-term career in immigration law.

Requirements

Fluent in both English and Spanish.
Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable using Microsoft Office and learning new technology platforms.
Positive attitude, strong work ethic, and a passion for helping others.

Nice To Haves

6+ months of experience in sales, client intake, customer service, or payment processing.
Experience working in a law firm or professional office environment.
Immigration law experience, particularly removal defense, is a plus.
Bachelor's degree preferred but not required.

Responsibilities

Be one of the first friendly faces and voices clients encounter-whether in person, over the phone, or virtually.
Build trust with prospective clients and convert leads into consultations and retained cases.
Schedule consultations and manage attorney calendars with accuracy and efficiency.
Process payments, open new matters, and maintain accurate records.
Assist clients with questions, concerns, and updates while delivering exceptional service.
Identify urgent situations and work with attorneys to ensure clients receive timely support.
Assist attorneys with preparing immigration filings, motions, briefs, and supporting documents.
Manage case information and deadlines using our case management systems.
Coordinate with clients to collect evidence and supporting documentation.
Communicate with agencies such as USCIS, EOIR, ICE, and federal courts.
Help keep cases moving forward through proactive follow-up and organization.