Client Relations Partner

Radiology Partners • Remote - FL, FL

11d • $56,700 - $85,000 • Remote

About The Position

Radiology Partners is a leading radiology practice in the U.S., serving hospitals and healthcare facilities nationwide. As a physician-led and physician-owned practice, our mission is to transform radiology through innovation in clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. We utilize a proven healthcare services model to deliver consistent, high-quality care to patients and enhanced value to the healthcare providers we serve.

This position serves as the primary point of contact for client billing teams, managing relationships and resolving payment and claims issues. The role involves reviewing revenue cycle metrics, collaborating with internal and external billing partners to drive process improvement initiatives, and leading special projects and cross-functional efforts to enhance revenue cycle performance. The Client Relations Partner will also liaise between clients and internal teams to ensure compliance with billing regulations and manage multiple client relationships while addressing escalated billing and patient concerns.

Requirements

• Knowledge of healthcare reimbursement, medical billing, and CPT/ICD coding
• Advanced proficiency in Microsoft Excel and PowerPoint with strong analytical and presentation skills
• Strong relationship-building, communication, and process improvement leadership skills

Nice To Haves

• Bachelor’s degree preferred in Business Administration or a related field
• 5+ years of revenue cycle management experience in a high-volume environment preferred

Responsibilities

• Serve as the primary point of contact for client billing teams, managing relationships and resolving payment and claims issues
• Review revenue cycle metrics and collaborate with internal and external billing partners to drive process improvement initiatives
• Lead and coordinate special projects, meetings, and cross-functional efforts to improve revenue cycle performance
• Liaise between clients and internal teams to ensure compliance with state and federal billing regulations
• Manage multiple client relationships simultaneously while addressing escalated billing and patient concerns

Benefits

• Competitive benefits package – eligibility begins the month after hire with tiered options
• Compensation reviews and career growth opportunities
• Flexible remote schedules
• Generous PTO plans and paid holidays
• 401k benefits
• Family planning
• Telehealth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level