Client Relations Director (Field Sales)- Baltimore, MD / NoVa

Centria Autism•Baltimore, MD

3d•Remote

About The Position

The Client Relations Director is responsible for growing the Centria Autism and Life Skills Autism Academy (LSAA) centers to full capacity. This position will cover Baltimore, MD and Northern Virginia. The role involves building a broad referral base, increasing local awareness of services, and working interdepartmentally to build the company brand. The director will also ensure company brand promotion at Centria Autism and LSAA locations and perform other duties as needed.

Requirements

Bachelor’s degree or equivalent experience
2+ years of sales and/or ABA experience
Working knowledge of laptop/desktop PC
Proficiency in Microsoft Suite (Word, Excel)
Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)
Ability to follow written instructions
Ability to use computers and computer/software programs
Ability to communicate expressively and receptively
Proficiency in PC software, especially spreadsheet programs
Strong communication skills, both written and verbal with internal and external stakeholders
Ability to build rapport with referral sources
Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that consistently meets or exceeds team benchmarks
Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business outcomes
Excellent interpersonal and listening skills
Experience analyzing and summarizing data clearly and concisely
Demonstrated strong work ethic with attention to detail, accuracy, and quality
Established track record of generating new business.

Responsibilities

Build a broad referral base to champion the centers’ growth.
Call and visit potential referring providers including, but not limited to: Pediatricians, Neurologists, Licensed Psychologists, Case Managers, Speech Therapists, Occupational Therapists, Hospital Systems, Schools/Daycares.
Increase local awareness of Centria and LSAA service offerings.
Research and attend events in the area (conferences, 5ks, information events, etc.).
Join influencer groups to advertise the centers’ offerings.
Host Autism Activity Days, movie events, etc.
Talk to employer benefit managers to become a preferred provider.
Work interdepartmentally to build the company brand.
Work with marketing to create and disperse company promotional materials.
Work with payor relations to increase payor direct referrals.
Work with Clinical Directors to engage them in marketing efforts and understand selling points of their centers.
Ensure Centria Autism and LSAA locations are appropriately promoting the company brand.
Visit locations to evaluate aesthetics including but not limited to, cleanliness, organization, and general appeal.
Other duties as needed.