Client Relations Coordinator

Lift Auto Body • Innisfail, AB

1d • CA$45,000 - CA$50,000 • Onsite

About The Position

CSN Innisfail is looking for a well-rounded Client Relations Coordinator to join their repair team. This role serves as the friendly and professional first point of contact for clients, guiding them through the automotive repair process with clarity and care. The company, Lift Auto Group, values its team members and offers a supportive work environment that fosters growth and development, providing the necessary tools and training for success.

Requirements

• Previous administrative experience required.
• Strong customer service, computer skills and attention to detail.
• Ability to manage multiple tasks in a fast paced work environment.
• Valid Class 5 drivers license is mandatory.

Responsibilities

• Greet and make customers feel welcome from the moment they enter the shop.
• Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
• Obtaining customer signatures and deductible payments on final paperwork
• Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
• Demonstrate superior communication skills, both in person and over the phone.
• Possess a professional and positive attitude with well-developed problem-solving skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed