Client Productivity Engineer

Bank of America•Atlanta, GA

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices. We are seeking a skilled and proactive SharePoint Sites Solution Engineer with hands-on experience in Nintex K2 Five and SharePoint Server Subscription Edition (SE). This role is critical to supporting our evolving infrastructure, with a focus on workflow platforms and legacy solution modernization. You’ll play a key role in migrating InfoPath and SharePoint Designer workflows, ensuring platform stability, and collaborating closely with Engineering and Operations teams.

Requirements

Proven experience with Nintex K2 Five and SharePoint SE in an enterprise environment.
Strong background in InfoPath and SharePoint Designer workflow migration and support.
Solid understanding of on-premises SharePoint infrastructure, services, and web applications.
Proficiency in PowerShell scripting, workflow logic, and form design.
Strong analytical and troubleshooting skills in complex, multi-server environments.
Ability to thrive in a dynamic engineering or testing environment with evolving requirements.
Excellent communication and collaboration skills across technical teams.

Nice To Haves

Familiarity with SharePoint Online and Microsoft Power Platform (Power Automate, Power Apps)
Experience with Windows Server, IIS, and SQLServer administration
Background in infrastructure, operations, or systems engineering.

Responsibilities

Administer and support the Nintex K2 Five on-premises platform within the engineering environment.
Lead or assist in the migration and remediation of legacy InfoPath and SharePoint Designer workflows to the Nintex platform.
Monitor, troubleshoot, and resolve performance and configuration issues in SharePoint SE and Nintex environments.
Support server builds, patching, testing, and deployment of solutions in collaboration with the Engineering team.
Provide technical support to Operations teams, including root cause analysis and issue resolution.
Maintain comprehensive documentation of environment configurations, changes, and known issues.
Collaborate with cross-functional teams to ensure secure, reliable, and high-performing platforms.
Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
Produces detailed designs of infrastructure and application architecture components
Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stack put forward by Solution Engineer Lead
Mentors and guides more junior Engineers ensuring system design technology solutions comply with enterprise system design and engineering standards