Client Partner (Travel or Logistics)

CapgeminiDallas, TX
Onsite

About The Position

Capgemini Client Partners are experienced in managing mid-sized to large global or regional accounts, are seen as a trusted advisor by the client, and have group responsibility towards the client. Client Partners are proficient in developing and maintaining long-term relationships with clients as well as client influencers. This role involves growing and leading a top strategic account within the Consumer Product and Retail Industry, with overall accountability for achieving booking, revenue, and profitability objectives for the account, both within the Americas and globally. The role requires understanding key influencers within the client organization, quickly identifying client culture and decision-making processes, and maintaining strong customer satisfaction. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Requirements

  • Proven experience serving clients in the travel or logistics, preferably with large clients
  • Minimum of 10 years’ experience in selling complex, IT services/customized technology services
  • 5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider
  • Comprehensive understanding of targeted industry business environments, issues and the trends affecting technology spend

Responsibilities

  • Grow and lead a top strategic account within the Consumer Product and Retail Industry
  • Develop profitable business from our managed accounts
  • Achieve booking, revenue and profitability objectives for the account, both within the Americas and globally
  • Understand the key influencers within the client organization, quickly identify client culture and decision-making process, and balance professional manner to suit client requirements
  • Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids
  • Maintain strong customer satisfaction

Benefits

  • Paid time off based on employee grade (A-F), depending on grade: Vacation: 12-25 days
  • Company paid holidays
  • Personal Days
  • Sick Leave
  • Medical, dental, and vision coverage
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
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