Client Partner, Financial Services

Ember Group Consulting • Charlotte, NC

10d

About The Position

Ember Group Consulting is seeking a Client Partner to lead its Financial Services portfolio. The role owns existing client relationships with banks, asset managers, insurers, and payments firms, develops them into multi-year partnerships, and is accountable for portfolio revenue and the quality of client work. Consultants serving the role’s clients report through the Client Partner.

The Client Partner serves as a senior advisor to client executives; manages account plans, revenue budgets, and forecasts; expands engagements; and ensures delivery quality. The role also leads and develops consultants, shapes Financial Services offerings and go-to-market plans, anticipates talent needs, and contributes practical industry perspectives to client conversations and Ember’s insights and events. Charlotte, NC is the preferred location.

Requirements

• 10+ years of management consulting experience in financial services, including significant experience as a partner, principal, or account lead.
• Proven record of owning and growing client accounts against a revenue target.
• Deep familiarity with how large financial institutions procure consulting, including procurement, vendor management, and supplier programs.
• Working knowledge of the financial services regulatory landscape, including OCC, Federal Reserve, CFPB, SEC, FINRA, and state insurance regulators.
• Experience leading consulting teams embedded at client sites.
• Bachelor’s degree required.

Nice To Haves

• Established network in the Charlotte banking community.
• MBA, CPA, CFA, or FRM.

Responsibilities

• Serve as a trusted senior advisor to executives across client accounts, including COO, CFO, CRO, CCO, and line-of-business leaders.
• Own the annual revenue budget for the portfolio, build account plans, forecast accurately, and expand scope through new workstreams, MSAs, and preferred supplier status.
• Own delivery excellence across engagements, set standards, review work, and resolve issues before they reach clients.
• Lead consultants placed at client organizations; coach engagement principals and managers, staff appropriate talent, and drive utilization and retention.
• Shape Financial Services offerings, including regulatory remediation, risk and compliance, finance transformation, AI governance, and operations.
• Partner with leadership on pricing, rate cards, and go-to-market strategy.
• Partner with the Talent team to anticipate recruiting needs, assess market and regulatory trends, and build the talent bench ahead of demand.
• Provide clients with practical perspectives on changes in financial services and contribute to Ember’s insights, events, and executive conversations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior