Client Partner - Sales and Sales Ops

The Second City•Chicago, IL
•Remote

About The Position

Second City Works is the professional services arm of The Second City, a renowned comedy theatre and improvisation school. They offer improv-based learning, video content, marketing programs, and live/virtual entertainment to over 600 clients across various industries. Second City Play is a new brand focused on youth and teens. The company is expanding its Sales team to meet market demand for both Second City Works and Second City Play solutions. The Client Partner will be an individual contributor in an inside sales role, responsible for identifying and qualifying prospects, understanding their business needs, educating them on Second City's offerings, recommending suitable products, and driving revenue to meet sales quotas.

Requirements

  • 2+ years of consistent Inside Sales success running full sales cycle, including managing and obtaining an annual quota
  • Experience selling products or services virtually while navigating multiple stakeholders across an organization.
  • Experience with consistent account research and communication.
  • Demonstrated ability to autonomously manage your schedule, targets and timelines.
  • Demonstrated ability to prepare sales forecasts, account status reports, and make recommendations to enhance account growth and revenue potential.
  • Demonstrated ability to work cross functionally and successfully collaborate internally across stakeholder groups to ensure client engagement and satisfaction.
  • Proven expertise in consultative approach and solution-based selling.
  • Demonstrated ability to successfully build relationships with prospects at every level (inclusive of management and C-Suite)

Nice To Haves

  • Familiarity with improvisational comedy and the theories behind it
  • Working knowledge / experience with the following tools: Gong, ZoomInfo, LinkedIn, Loom, Salesforce
  • Experience / familiarity with selling learning and development products or services
  • Experience selling to non-profit or educational organizations focused on the youth / teen space

Responsibilities

  • Identify, engage with and close clients through inbound leads, account prospecting, and uncovering opportunities where Second City Works or Second City Play could be a strategic long-term partner
  • Tell the story of Second City Works and Second City Play: who we are, our capabilities, and how we are uniquely equipped to improve engagement and connection with any organization’s employees, members, or customers
  • Manage all phases of the sales lifecycle across a variety of sales scenarios (new prospects, re-activations, growth within existing accounts)
  • Partner with Client Services and Creative Talent to customize client programs and solutions, ensuring that we deliver on our promises
  • Lead and engage in new out-bounding efforts to win new customers, as well as develop key account strategies to grow business with existing customers
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