Client Partner, Retail

Meta•New York, NY

1d•$177,000 - $247,000

About The Position

Meta is seeking an ambitious, customer centric and relationship-focused Client Partner with a passion for strategic planning, operational rigor, and a track record of delivering measurable business outcomes. The Client Partner for Meta's Global Business Group is a strategic and vision setting relationship owner with our top advertisers where trust is built on platform mastery combined with a significant understanding of our client’s business. The role will focus on building key strategic external and internal cross functional relationships including marketing, analytics, engineering and product. Success in this position will consist of driving meaningful revenue growth, developing executive client influence, planning and leading long term vision for our client’s success on the platform through a consultative sales approach, as well as experience collaborating effectively in team environments and prioritizing work to meet deadlines.

Requirements

12+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles
3+ years of experience as proven advisor influencing executives and clients
Bachelor's Degree
Experience clearly communicating the progress of strategic initiatives to internal and external stakeholders, including the capacity to synthesize feedback and adjust plans accordingly
Proven track record in storytelling through data visualization, developing insight-backed hypotheses and driving learning plans to build compelling business cases and influence key decisions
Experience collaborating, communicating, and influencing internal and external stakeholders across cross-functional teams such as engineering, product, and data science
Understanding of the client’s business, industry, competition, company priorities and marketing budget, define success metrics and set goals for joint partnership objectives
Capacity to gain mastery of our products and combine it with an understanding of our client’s product/systems to seamlessly zoom out and in when driving long term big bet solutions with clients

Nice To Haves

Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Experience with the Retail industry and Meta’s advertising solutions for Retail partners
Experience across Meta’s full suite of advertising solutions
Experience working cross-functionally with Product teams on products features and functionality
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

Responsibilities

Strategic account planning to drive significant investment growth
Cultivate executive relationships externally as well as horizontal relationships beyond core marketing teams both internally and externally
Identify and lead new business growth opportunities
Manage complex workstreams end to end, and remain flexible on a dynamic account
Serve as the escalation point for client-related issues, ensuring prompt and effective resolution
Travel as needed