Client Operations Intern

American Century Investments • Kansas City, MO

4d • Onsite

About The Position

This program is for currently enrolled undergraduate students. The deadline to apply is November 1, 2026. This role reports to the Client Services Manager. This onsite position will be based out of our Kansas City, Missouri office. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future. Are you seeking an opportunity to learn the basics of the financial services industry with a reputable firm in KC? As an intern, our Personal Financial Solutions and Client Operations (PFSCO) interns will learn about American Century Investments through an initial formal training program and continual training and coaching throughout the program. Interns will then apply that knowledge to significant opportunities and projects.

Requirements

• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven
• Passion for gaining experience within the finance industry and an aim to learn more about client relationships and support
• Students seeking opportunities to acquire full-time roles beyond graduation

Nice To Haves

• A current Junior or Senior Undergraduate student, currently enrolled full-time in any related field.

Responsibilities

• Complete a robust training program that will immerse you into the world of direct-to-consumer finance.
• Develop a keen understanding of Personal Financial Solutions and Client Operations, including client facing and back-office functions.
• Engage with business partners and leaders across the firm to drive career path and networking opportunities.
• Facilitate positive interaction with American Century’s internal and external clients by providing transactional and service excellence.
• Show independence by applying problem-solving and research skills, and online resources.
• Attend training, team, and department meetings.
• Support a team environment by successfully collaborating with internal clients and business partners.

Benefits

• competitive pay
• 401k eligibility for contributions
• Mentor Program: a designated mentor will be assigned to you during your time with us to provide career coaching and mentorship
• Access to Business Resource Groups that you can ally and participate in (Diversity, Women in Finance, LGBTQ+, Emerging Professionals, Veterans)
• Casual dress code - be comfortable and express your unique self
• A robust social and philanthropic calendar of events hosted just for interns!

What This Job Offers

• Career Level: Intern