Client Onboarding Associate

Alteva RCM • New York, NY

2d • $55,000 - $65,000 • Onsite

About The Position

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. We are currently seeking a skilled Medical Biller to join our Client Implementation team, ensuring a smooth onboarding process for new physician accounts. This is a full time, in-person role located in Queens, New York.

Requirements

• 2 years of experience in Medical Billing
• Familiarity with various portals (Navinet, Optum, Availity, CAQH, Medicare)
• Experience with EFT and ERA enrollment
• Excellent communication skills (written and verbal)
• Ability to work both independently and collaboratively within a team environment
• Attention to detail and strong time management skills
• Ability to Commute: Richmond Hill, NY 11418 (Required)

Nice To Haves

• Medical billing: 2 years (Preferred)

Responsibilities

• Ensure that all onboarding intake information is obtained for new physician enrollment, contracting, and other related purposes
• Coordinate provider set up with Sharefile, Billing Software and Clearing House
• Complete ERA/EFT enrollments for new and existing providers
• Communicate via phone and email with physician and administrative office staff to ensure a successful account implementation
• Guide new clients through the onboarding process, and answer any questions that arise
• Manage the early stages of new provider accounts until assigned to an account manager

Benefits

• health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance
• 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed