Client On-Site Project Manager

Propelis•Atlanta, GA
•Hybrid

About The Position

SGX, part of the Propelis Group, combines experience from SGS&Co and SGK to provide packaging graphics, prepress, and print production services. The Client On-Site Project Manager is a client-facing role supporting a key account in the consumer product goods industry. Based in Atlanta, Georgia, the role supports strategic brand management and serves as the client’s primary point of contact for SGX. The position coordinates packaging prepress projects from initiation through completion, ensuring they meet schedule, cost, quality, and client value targets. It gathers requirements, develops project plans, validates cost structures, and manages execution. The manager works across client teams and SGX production departments to support project delivery and brand guardianship for packaging print production files. The role is hybrid, with three days per week onsite at the client’s headquarters in Atlanta and the remainder at a home office. Local, national, or international travel may occasionally be required.

Requirements

  • Bachelor’s degree in project management, graphic communications, or a related field.
  • Experience in prepress and print production operations, graphic communications, creative operations, or creative project management.
  • At least 5 years of previous project management experience.
  • Self-motivation and strong attention to detail, organization, deadlines, and reporting.
  • Ability to work autonomously and as part of a team in a fast-paced, deadline-oriented environment.
  • High proficiency with MS Office Suite, Outlook, Teams, digital asset management systems, and creative review tools for proofing and routing files for approvals.
  • Strong analytical, prioritization, and problem-solving skills.
  • Strong verbal and written communication skills, including analysis, interpretation, and reasoning.
  • Solid understanding and application of mathematical concepts, including profit margins, cost structures, billing, and invoicing.
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the client organization and SGX.
  • Regularly sit; use hands to finger, handle, or feel; and talk or hear. Frequently stand, walk, and reach with hands and arms. Occasionally lift and/or move up to 10 pounds. Requires vision, color vision, and ability to adjust focus.

Nice To Haves

  • Agency experience.
  • Strong understanding of the end-to-end creative process, including concept development and design, and experience in print production.
  • Experience pre-engineering packaging files.
  • Critical thinking and a focus on continuous improvement; willingness to act as a change agent.
  • Ability to anticipate needs and ensure details are accounted for.
  • Proactive, positive approach and willingness to drive progress amid ambiguity.
  • Ability to create an environment where teams can thrive, with clients and within SGX.
  • High sense of urgency and willingness to go the extra mile.
  • Adaptability to client personalities and preferences, with ability to build trust.
  • Attention to detail while maintaining a view of the bigger picture.
  • Organization and adaptability to changing workflows, tools, and client needs.

Responsibilities

  • Gather, organize, and interpret project requirements.
  • Serve as the first point of contact for client packaging artwork and color target requests.
  • Act as the key liaison between client Design and Packaging teams and SGX Production Operations.
  • Apply working knowledge of design and print production fundamentals, prepress processes, and packaging graphics terminology.
  • Develop and maintain project plans defining scope, objectives, deliverables, milestones, schedules, and resources.
  • Lead and champion the cross-functional approval process for packaging files.
  • Use client software to initiate artwork and route approvals for packaging commercialization projects.
  • Communicate project status and requirements to the client, SGX Project Management team, and relevant stakeholders.
  • Identify potential risks and recommend alternatives based on cost, timing, and customer quality standards.
  • Complete project estimates for the client and investigate significant variances from approved budgets.
  • Collaborate with creative design, print production management, and client management teams throughout projects.
  • Oversee daily project operations, including task management and delegation, risk assessment, and issue resolution.
  • Attend or lead project planning meetings as needed and serve as a subject matter expert on workflows, processes, capacity, and related matters.
  • Support implementation of workflow management and reporting tools to improve quality, profitability, efficiency, and productivity.
  • Review and adapt processes, policies, and workflows to improve efficiency, accuracy, and speed.
  • Plan, direct, and coordinate employee activities to achieve goals and objectives.
  • Travel locally, nationally, or internationally occasionally, as needed.

Benefits

  • Health care plans with prescription drug coverage
  • Dental plan
  • Vision plan
  • Basic and supplemental life insurance
  • Flexible spending account for medical and dependent care expenses or a health savings account, based on plan selection
  • Short- and long-term disability
  • 401(k) Savings Plan
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