Client Monitoring Field Specialist

Conduent State Healthcare, LLC, LA
Hybrid

About The Position

Join Conduent as a Client Monitoring Field Specialist and help support participants across your assigned region in Louisiana. This role requires daily travel and in-person visits to monitor services and ensure program requirements are met. You will complete about 10 in-person visits per day, update client records, and report any participant changes or concerns. This position is ideal for someone who works well independently, stays organized, and manages time effectively.

Requirements

  • High school diploma or GED
  • Available to work Monday–Friday, 8:00 AM – 5:00 PM
  • Able to travel 75% daily within the assigned region, and work from home 25%
  • Valid Louisiana driver’s license and auto insurance
  • Basic Microsoft Office skills (Outlook, Teams, Word)
  • Strong communication and organizational skills
  • Ability to work independently and manage multiple tasks

Nice To Haves

  • At least one year of experience working with older adults or individuals with disabilities
  • Knowledge of healthcare or Medicaid programs

Responsibilities

  • Travel daily within your assigned region (75% travel).
  • Complete in-person monitoring visits.
  • Enter information into the client database.
  • Document participant updates, issues, and outcomes.
  • Complete Elder and Adult Protective forms when needed.
  • Follow required timelines and procedures.

Benefits

  • Health and Welfare Benefits
  • Retirement Savings
  • Employee Discounts
  • Career Growth Opportunities
  • Paid Training
  • Paid time off
  • health insurance coverage
  • voluntary dental and vision programs
  • life and disability insurance
  • a retirement savings plan
  • paid holidays
  • paid time off (PTO) or vacation and/or sick time
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