Client Market Associate - Employee Benefits

Hylant•Cincinnati, OH

About The Position

This position will support the client marketing team by providing accurate and detailed marketing and account analysis to aid in new business creation. Hylant is a full-service insurance brokerage with over 20 offices in eight states. Since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you. Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. At Hylant, we don’t just offer jobs—we offer careers that grow with you. For over 90 years, our family-owned business has stood for more than insurance. We stand for people. When you join Hylant, you become part of a family that champions support, respect, flexibility, and a healthy work-life balance. It’s no surprise we’ve been named a “Best Place to Work in Insurance” for 17 consecutive years. In 2024 alone, Hylant and our incredible team earned 24 awards, celebrating our commitment to workplace culture, community involvement, and individual achievement. We’re proud to be anything but typical in our industry.

Requirements

High school diploma or equivalent required.
Customer service experience, ideally within the insurance industry preferred.
Familiarity with relevant regulations, such as ERISA, HIPPA and ACA.
Excellent verbal and written communication skills are essential.
Strong organizational skills with ability to manage competing priorities.
Attention to detail and accuracy.
Passionate work ethic with desire to learn and grow.
Proficient in using relevant MS Office software and systems for reporting, analysis and presentations
Ability to obtain and maintain Life and Health insurance license within 90 days.
Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions.
Must be legally authorized to work in the United States.

Nice To Haves

Associate or bachelor’s degree in risk management and insurance, benefit, human resources or related field preferred.

Responsibilities

Develop an understanding and complete adoption of Hylant’s servicing tools and processes.
Assist with preparation of various client proposals, presentations and deliverables.
Respond to internal and external client inquiries in a timely manner.
Develop and maintain positive relationships with internal and external clients.
Develop and apply market knowledge of key carriers and vendors.
Research and provide updates to the team regarding market changes, competitiveness and new product options.
Perform other duties and special projects as requested.