Client Manager

Environmental Works Inc • East Carondelet, IL

11d • $95,000 - $125,000 • Hybrid

About The Position

Environmental Works, Inc. (EWI) is looking for a Client Manager to drive industrial and field services sales within a 150-mile radius of the St. Louis area. This role supports the Field Services department while serving as a strategic resource for project managers, operations managers, and clients. The ideal candidate is a self-starter with strong environmental and industrial services knowledge, proven sales ability, and a commitment to building trusted client relationships, developing new opportunities, and representing EWI with professionalism, urgency, safety, and exceptional service.

Requirements

• Three (3) years of field, environmental, industrial, or related sales experience.
• Demonstrated ability to develop client relationships, manage a sales territory, pursue new business, and support revenue growth.
• Ability to communicate technical service capabilities to clients and coordinate effectively with operations, project management, and field teams.

Nice To Haves

• Advanced training in client management, sales techniques, business development, or account management.
• Experience selling industrial and field services such as hydroblasting, hydroexcavation, line jetting, tank cleaning, confined space work, vacuum truck services, waste transportation and disposal, emergency response, plant turnarounds, industrial maintenance, demolition/construction, remediation, or related environmental services.
• Experience working with manufacturing, petroleum, transportation, municipal, utility, commercial, or industrial clients.
• Knowledge of environmental compliance, safety requirements, industrial site conditions, and service scoping for field-based work.

Responsibilities

• Develop and execute a strategic sales plan to advance the Environmental Works brand, grow the industrial and field services client base, maintain existing accounts, and increase revenue streams from current EWI customers with the support of production and marketing departments.
• Identify, prospect, qualify, and pursue new opportunities with manufacturing, industrial, transportation, petroleum, municipal, commercial, government, and other clients that require environmental, industrial, emergency response, tank, remediation, waste, or field services support with the support of business intelligence department.
• Develop and increase sales revenue to meet or exceed assigned targets for the St. Louis area and surrounding 150-mile territory.
• Serve as a trusted sales and account resource to project managers (PMs), operations managers (OMs), field supervisors, technicians, and leadership by supporting account strategies, territory planning, proposal development, contract opportunities, customer communication, and administrative follow-through.
• Coordinate with PMs and OMs to understand client needs, scope opportunities accurately, communicate service capabilities, and help ensure a high level of client/customer satisfaction is attained.
• Support contract negotiations, closing sales, and development of account-specific marketing or pursuit plans.
• Assist with pricing, proposal strategy, quote coordination, and handoff of sold work to operations to help ensure clear expectations, efficient scheduling, and quality service delivery.
• Troubleshoot client concerns regarding services provided; answer questions from PMs/OMs and clients; and handle complaints in a timely, professional, and solutions-oriented manner.
• Monitor competitive activity and market conditions; develop new approaches for attaining accounts and assisting PMs/OMs in growing customer relationships.
• Keep informed of EWI services, equipment, safety expectations, regulatory considerations, and other general information of interest to customers.
• Attend trade shows, conferences, client meetings, industry events, and networking opportunities to promote EWI industrial and field services capabilities.
• Assist with the planning of sales exhibits, client presentations, sales meetings, and territory development activities, including site selection and agenda preparation when needed.
• Perform other job-related duties and responsibilities as may be assigned from time to time.

Benefits

• 1700/3400 Deductible Health Insurance Plans Available
• 3400 includes Health Savings Plan (HSA) Company Contribution with Employee Contribution
• Dental
• Vision
• Health Savings Account (HSA)
• 401k | Up to 4% Company Match
• Accident
• Hospital Indemnity
• Critical Illness
• Life and AD&D
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program (EAP)
• SmithRX | Prescription Drug
• Valenz Health | Surgery and Imaging
• CancerCare
• Healthjoy | Care Navigation Platform
• Tuition Reimbursement
• Career and Personal Development Resources and Training
• Boot Reimbursement
• Apparel Reimbursement
• Gym Membership Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed