Client Manager

Mott MacDonaldCalgary, AB
CA$160,000 - CA$200,000Hybrid

About The Position

Mott MacDonald is seeking a Client Manager to join their growing transportation and municipal infrastructure team in Calgary. This leadership role is externally focused on enhancing the company's reputation with key clients in the transportation, municipal infrastructure, and advisory sectors in Alberta, and supporting broader opportunities across Canada. The position involves engaging with clients in the public transportation and infrastructure sector, including provincial and major municipal governments, to foster strong working relationships and deliver multi-disciplinary projects. The role requires leveraging technical credibility and network to drive client engagement, and it is a visible and prestigious position both internally and externally.

Requirements

  • Minimum of fifteen (15) years of progressive experience with the development and delivery of transportation, municipal infrastructure, or advisory projects.
  • Minimum of five (5) years of delivering projects to The City of Calgary or Government of Alberta.
  • Strong technical background aligned with Mott MacDonald’s growth Markets and Submarkets in Alberta including Transport (Highways, Rail, and Urban Mobility) and Water (Wastewater, Water Supply), or alignment with practice areas such as Bridge Engineering, Advisory Services or Transport Planning.
  • Demonstrated interest and capability in business development, and the development and maintenance of client relationships.
  • Desire to work with multiple agencies to develop projects in a collaborative fashion.
  • In-depth knowledge of, and exemplary reputation within, the Alberta engineering consultancy market.
  • Strong written and oral communication and leadership skills.

Nice To Haves

  • If you share that vision, even if you don’t meet every requirement listed, we’d still love to hear from you. We value potential and diverse perspectives as much as experience.

Responsibilities

  • Build and maintain strategic relationships with senior client stakeholders, ensuring trust and alignment with their requirements.
  • Promote Mott MacDonald initiatives and drive collaborative engagement across the business.
  • Drive business development through identification of, and positioning for, new opportunities in the market to maintain a strong sales pipeline.
  • Lead bid processes and support project delivery teams, ensuring technical and commercial robustness.
  • Fill senior project execution and delivery roles within assignments aligned with your technical specialization.
  • Oversee commercial performance, risk management, and quality outcomes for client projects.
  • Exemplify leadership by upholding Mott MacDonald’s ethical standards and values, ensuring zero tolerance for unacceptable behaviors.
  • Manage and eliminate conflicts of interest, ensuring compliance and ethical conduct.
  • Represent Mott MacDonald at networking opportunities, speak at events and participate at industry functions.

Benefits

  • Personal and group performance bonuses.
  • A hybrid approach centers on an in-office culture, with most of your time spent collaborating face-to-face and a minimum of three days per week in the office.
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