Client Manager - Outsourced Business Services - Build Relationships in a Non-Sales Role

Elevate Search Partners•Omaha, NE

24d•Onsite

About The Position

Our client is a rapidly growing company that partners with small businesses across the country, becoming an extension of their team and a trusted resource they can count on every day. They are searching for someone who enjoys being front and center with clients, takes ownership of every interaction, and wants to be part of a company where everyone rolls up their sleeves to help each other succeed. This is not the kind of place where you hide behind emails or work in isolation. The office is collaborative, energetic, and full of people who genuinely enjoy working together. Every day brings something new, priorities move quickly, and the team embraces the challenge. This opportunity is perfect for someone who loves being around people, wants to be in the office collaborating with teammates, and enjoys the pace that comes with a growing business. The workload is high, expectations are higher, and the team wouldn't have it any other way. We are targeting someone who shows up every day with a positive attitude, a strong work ethic, and a genuine desire to provide exceptional client experience. You'll be joining a company where your personality matters just as much as your ability to execute. With modern offices, casual dress, frequent team lunches and celebrations, and leadership that genuinely invests in its people, this is an opportunity to build meaningful client relationships while growing alongside a company that has no plans of slowing down.

Requirements

Enjoys being front and center with clients
Takes ownership of every interaction
Enjoys collaborating with teammates
Positive attitude
Strong work ethic
Genuine desire to provide exceptional client experience

Nice To Haves

Gets energy from talking with people
Thrives in a fast-paced environment
Believes in providing outstanding service

Responsibilities

Become the primary point of contact for a portfolio of clients, building strong relationships while providing timely, knowledgeable, and professional support through phone, email, and video calls.
Lead the onboarding experience for new clients, coordinating every step of the implementation process while ensuring a smooth transition, clear communication, and exceptional attention to detail.
Partner with internal teams to coordinate client requests, solve problems, and ensure every issue is handled quickly, accurately, and with a high level of follow-through.
Stay connected with clients through regular check-ins, identifying opportunities to improve their experience while strengthening long-term partnerships built on trust and responsiveness.