Client Manager – Executive Risk & Cyber
About The Position
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Client Manager on the Executive Risk and Cyber team, you’ll serve as the primary point of contact for identified Executive Risk and Cyber clients, responding promptly to requests and overseeing the preparation of necessary documents. You’ll be responsible for managing client accounts, ensuring timely service delivery, and enhancing customer satisfaction. Your role involves coordinating the marketing process, preparing proposals, binding coverage, and maintaining accurate policy documentation. You will also provide administrative support, assist clients with their insurance needs, and collaborate with team members to drive agency goals.
Requirements
- High school diploma or equivalent, required
- Property/Casualty license or ability to attain is required
Nice To Haves
- 3+ years of experience working in customer service, underwriting, commercial lines insurance for a carrier or broker preferred
- 2+ years’ experience working with Directors & Officers, Employment Practices, and Fiduciary Liability products
- Actively pursue ongoing professional development and relevant certifications, maintaining all required continuing education to keep licenses current
Responsibilities
- Serve as the primary point of contact for identified Executive Risk and Cyber clients.
- Respond promptly to client requests.
- Oversee the preparation of necessary documents.
- Manage client accounts.
- Ensure timely service delivery.
- Enhance customer satisfaction.
- Coordinate the marketing process.
- Prepare proposals.
- Bind coverage.
- Maintain accurate policy documentation.
- Provide administrative support.
- Assist clients with their insurance needs.
- Collaborate with team members to drive agency goals.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
