Client Manager – Employee Health & Benefits

Marsh McLennan • Troy, AL

4d • Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Client Manager (CM) on the Employee Health & Benefits team, you’ll actively manage a book of business to ensure each client’s welfare benefit plan needs and goals are met. As a Client Manager, all work is initially closely reviewed with VP or SVPs / assigned Partners to ensure a high quality and timely work product which will eventually lead to significant independence. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy.

Requirements

• Effective relationship-building and public speaking skills.
• Excellent verbal and written communication skills.
• Ability to use available resources and apply critical thinking skills.
• Must have the ability to work under pressure and multi-task.
• Must be able to work independently and be detailed, organized and resourceful.
• Be professional in both appearance and manner.

Nice To Haves

• Bachelor’s degree preferred. A degree in business, human resources, health care administration, communication or other related area is a plus.
• Minimum of 3-5 years experience in the welfare benefit plan industry is preferred, working for an employer, insurer/administrator or broker.
• Knowledge of group insurance (medical, dental, vision, life and disability products) desired.
• Experience in Microsoft Word, PowerPoint, and Outlook preferred.
• Experience with Publisher a plus.

Responsibilities

• Actively manage a book of business to ensure each client’s welfare benefit plan needs and goals are met.
• Research regulatory issues and provide clear, concise and accurate information and guidance to clients.
• Motivate others inside and outside of the firm to accomplish goals.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level