Client Manager, Employee Health & Benefits
About The Position
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager, Employee Health & Benefits at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
Requirements
- Bachelor’s Degree or equivalent work experience
- Working knowledge of insurance products/lines and various funding mechanisms
- Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Nice To Haves
- 4-6 years of experience in HR or benefits
- Life & Health license or ability to obtain within 90 days
Responsibilities
- Provide day-to-day Client service including claim resolution, billing and eligibility issues.
- Solve intermediate level issues and keep consultant aware of any escalations.
- Directly manage client relationships.
- Manage deliverables from internal and external resources.
- Work within a team to build creative client benefit packages and participate in carrier negotiations.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Flexible Hybrid work – Minimum 3 days in-office
- Charitable contribution match programs
- Stock purchase opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
