Client Manager, Business Insurance

Marsh McLennan•Greensboro, NC

3d•Hybrid

About The Position

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Client Manager on the Business Insurance Select team, you will manage relationships with clients to provide best in class service and drive growth. You’ll serve as the client contact to answer questions, resolve billing issues, make policy changes while delivering prompt, courteous, knowledgeable assistance with your day-to-day communications, including renewals, certificates, endorsements, etc.

Requirements

A high school diploma is required.
Minimum of three (3) years Business Insurance experience.
Insurance designations (i.e. INS, AAI, CISR) and/or demonstrated knowledge of Business Insurance coverages.
Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

Nice To Haves

Associates or Bachelors degree preferred.
Property & Casualty license (or ability to obtain within 90 days).
Experience working with Sagitta, Image Right, EPIC.

Responsibilities

Manage relationships with clients to provide best in class service and drive growth.
Serve as the client contact to answer questions, resolve billing issues, and make policy changes.
Deliver prompt, courteous, knowledgeable assistance with day-to-day communications, including renewals, certificates, and endorsements.