Client Manager - Beverage Channel

Affinity Group•Richmond Hill, ON

2d•Hybrid

About The Position

Affinity Group Canada is a leading foodservice brokerage representing premier food manufacturers across the country. Locally owned and operated, we are known for our strong relationships, category expertise, and outstanding execution. Our success is driven by our people and our commitment to delivering value to our clients, customers, and partners. The Client Manager is accountable for end‑to‑end execution support on behalf of assigned clients. This includes program coordination, internal alignment, issue resolution, and ongoing client communication. The role plays a critical leadership function within Client Services, ensuring client initiatives are delivered consistently and professionally across the marketplace.

Requirements

3–5+ years in foodservice, beverage, CPG, or brokerage
Strong understanding of foodservice distribution and beverage categories
Experience working with distributors, Sales teams, and operators
Strong organizational, communication, and problem‑solving skills
Ability to manage multiple priorities in a fast‑paced environment
CRM and Microsoft Office proficiency
Valid driver’s license

Responsibilities

Manage day‑to‑day communication and support for assigned client portfolios
Maintain strong knowledge of soft drinks, juices, waters, and non‑alcoholic categories
Develop, communicate, and support execution of client sales and marketing strategies
Obtain and manage client approvals for programs, pricing, and rebate documentation
Maintain detailed knowledge of each client’s product portfolio, programs, and priorities
Monitor market execution and identify risks, issues, or gaps
Collaborate with Sales and internal teams to resolve execution challenges
Escalate issues appropriately to protect client relationships and outcomes
Support internal reporting, tracking, and documentation requirements
Ensure timely and accurate information flow between clients and internal teams