Client Management Analyst
About The Position
The Analyst within the Client Management team supports the execution of Know Your Customer (KYC) and Anti-Money Laundering (AML) processes in accordance with the Bank’s policies and regulatory requirements. The role is responsible for assisting with key client lifecycle activities, including client onboarding, periodic KYC reviews, account openings and maintenance, and due diligence reviews. The Analyst works closely with internal and external stakeholders to ensure timely completion of KYC requirements while contributing to operational efficiency and a positive client experience. Scope: Support, execute and coordinate the maintenance of KYC records and client lifecycle activities, including onboarding, account maintenance, periodic reviews, and due diligence processes.
Requirements
- A minimum of 2-5 years of relevant experience in a corporate bank or relevant financial institution.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Understanding of KYC, AML, and client onboarding processes within a financial institution.
- Strong analytical, organizational, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong attention to detail and commitment to accuracy.
- Ability to work effectively both independently and as part of a team.
- Demonstrates initiative, willingness to learn, and adaptability to changing business requirements.
Nice To Haves
- Bachelor’s degree in Business, Finance, Accounting, Economics, Legal or equivalent work experience.
- Formal credit training a plus.
Responsibilities
- Support KYC onboarding, periodic review, remediation, and account maintenance activities for institutional clients in accordance with internal policies and regulatory requirements
- Coordinate with Compliance, Relationship Managers, Operations, and other internal and external stakeholders to obtain required documentation and facilitate timely completion of client due diligence reviews.
- Review client documentation for completeness and accuracy, identify missing information, and assist in resolving documentation or processing issues.
- Respond to routine inquiries from internal business partners and support day-to-day processing requests related to client onboarding and lifecycle management activities.
- Escalate potential compliance concerns, operational risks, or documentation deficiencies to senior team members for review and guidance.
- Participate in Ad-Hoc Projects
Benefits
- Competitive portfolio of benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
