Client Leader, Advisory

HSO Group B.V.•United States, NY

About The Position

As an Advisory Transformation Consultant, you will serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization. You will partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes. This role involves leading current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers. You will develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness. Facilitating executive, leadership, and stakeholder workshops is crucial for driving alignment, decision-making, and transformation momentum. You will lead end-to-end business process discovery and future-state design efforts, balancing strategic goals with operational realities. Collaboration with solution architects and functional consultants to align business requirements, process changes, and solution configurations is key. Designing and executing integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities, is a core responsibility. Conducting change impact and organizational readiness assessments, identifying adoption risks, and developing mitigation strategies are also part of the role. You will define and monitor adoption, performance, and benefits realization metrics, recommending corrective actions and continuous improvement opportunities. Coaching executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs is essential. Additionally, you will contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level.

Requirements

Bachelor’s degree in Business, Management, Organizational Development, or a related field.
3+ years of experience in consulting, advisory services, business transformation, change management, or a related discipline.
Experience supporting ERP, CRM, or cloud transformation initiatives, with Microsoft Dynamics 365 experience strongly preferred.
Working knowledge of established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks.
Strong analytical capabilities, including business case development, KPI definition, value measurement, and process mapping.
Excellent workshop facilitation, stakeholder management, and executive communication skills.
Experience working across multiple engagements and navigating complex or ambiguous business environments.
Experience within a Microsoft partner consulting environment.
Familiarity with business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim.
Experience supporting AI and Copilot adoption initiatives and the associated organizational change requirements.

Nice To Haves

Translating organizational strategy into actionable transformation roadmaps tied to measurable business value.
Facilitating executive and stakeholder workshops that build alignment, drive decisions, and create momentum.
Designing future-state business processes that are both strategic and operationally practical.
Leading change management initiatives that enable adoption, readiness, capability development, and sustained performance improvement.
Connecting people, process, and technology decisions to tangible business outcomes.
Influencing stakeholders and driving progress in complex environments without direct authority.
Operating effectively between executive-level advisory conversations and hands-on delivery support.
Communicating complex concepts clearly to executive, business, and project stakeholders.
Solving complex business challenges with a collaborative and outcomes-focused approach.

Responsibilities

Serve as a trusted advisor to clients, guiding enterprise transformation initiatives from strategic planning through adoption and sustained business value realization.
Partner with executive sponsors and key stakeholders to define transformation objectives, success measures, value drivers, and business outcomes.
Lead current-state assessments to identify performance gaps, improvement opportunities, and key transformation levers.
Develop value blueprints and phased transformation roadmaps that connect business capabilities, processes, technology investments, risk considerations, and organizational readiness.
Facilitate executive, leadership, and stakeholder workshops that drive alignment, decision-making, and transformation momentum.
Lead end-to-end business process discovery and future-state design efforts that balance strategic goals with operational realities.
Collaborate with solution architects and functional consultants to align business requirements, process changes, and solution configurations.
Design and execute integrated change management strategies, including sponsorship alignment, communications, training, readiness, engagement, and reinforcement activities.
Conduct change impact and organizational readiness assessments, identify adoption risks, and develop mitigation strategies.
Define and monitor adoption, performance, and benefits realization metrics while recommending corrective actions and continuous improvement opportunities.
Coach executive sponsors and business leaders to serve as visible and effective change champions throughout transformation programs.
Contribute to the growth of HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development activities as appropriate to level.