Client Journey & Content Intern

URUS Group • Sioux Center, IA

6d

About The Position

Trans Ova is seeking a curious, organized student to help strengthen the information and content clients encounter throughout their relationship with the company. This internship combines practical content creation with research, collaboration, and a structured client-journey improvement project.

Requirements

• Upperclassman pursuing a degree in agricultural communications, marketing, communications, animal science, agricultural business, or a related field.
• Strong writing, organization, research, and communication skills.
• Basic design skills and familiarity with Adobe CC, Canva, or similar tools.
• Comfortable asking thoughtful questions, synthesizing feedback, and translating information into clear, useful content.

Nice To Haves

• Experience with livestock or animal science, or an interest in animal reproduction and client service, is preferred but not required.

Responsibilities

• Learn the key stages of the client journey, from first inquiry through ongoing service and support.
• Review marketing materials, emails, web pages, presentations, and social content clients may encounter at each stage.
• Speak with approved internal team members to identify common client questions and areas of potential confusion.
• Attend selected events to observe frequently asked questions and identify useful content opportunities.
• Create client-focused FAQ graphics, educational posts, short videos, checklists, and simple handouts.
• Build and present a client-journey map, sample improved materials, and a concise set of practical recommendations.

What This Job Offers

• Career Level: Intern