Client Intake Coordinator

Right at Home Decatur • Decatur, AL

2d • Onsite

About The Position

Client Intake Coordinator Decatur, Alabama Type Full Time Education High School Are you driven by meaningful work and motivated to make a real difference in people’s lives? Do you thrive in a fast-paced, customer-focused environment where your ability to connect, solve problems, and close matters? If so, we’d love to meet you. About Us Right at Home is a locally owned home care company with a strong, people-first culture. We’re passionate about helping families find the right care solutions for their loved ones and we’re looking for a talented Inside Sales Representative to join our team.

Requirements

• High school diploma or equivalent (required)
• Minimum 2 years of business or sales experience
• Proven success in phone-based sales and customer conversion
• Strong communication, empathy, and problem-solving skills
• Ability to work independently and exercise sound judgment
• Willingness to participate in occasional on-call rotation

Nice To Haves

• Experience in home care or healthcare (preferred)

Responsibilities

• Answer inbound calls promptly with professionalism and empathy
• Understand client needs and recommend appropriate care solutions
• Build trust and relationships with families during sensitive situations
• Share helpful community resources and support options
• Schedule in-home consultations and coordinate care start dates
• Convert inquiries into clients through consultative, phone-based sales

Benefits

• Competitive salary
• Paid healthcare benefits
• Ongoing training and professional development
• Supportive, mission-driven team culture
• Opportunity to make a meaningful impact in your community
• Health insurance
• Paid time off
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED