Client Insights Sr. Director - Hybrid: Los Angeles

Circana Careers•Los Angeles, CA

23h•Hybrid

About The Position

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions : Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences : Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference : Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs : Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient : Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity : Stays focused and calm in uncertain situations; guides others through change. This role will have responsibility for managing the relationship with a major Consumer Healthcare Company as part of the CPG-Client Insights organization. This role will engage with the client leadership, brand marketing, analytics and consumer insights teams. The candidate is responsible to manage and growth the engagement with the client by acting as a strategic advisor, thought leader and insights-oriented consultant delivering insights and implications that drive growth.

Requirements

Educational background (College Degree/MBA Preferred).
10+ years of experience with market research, consumer-packaged goods (CPG) or marketing services.
Proficiency with syndicated data tools such as Circana, NPD, or similar platforms.
Demonstrated expertise in utilizing and integrating multiple data sources (point-of-sale, panel, etc.) to address client business challenges, delivering data-driven insights and implications.
Skilled in engaging clients in a consultative manner to effectively solve and manage content deliverables.
Strong analytical, storytelling and communication skills.

Responsibilities

Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
Stay current on trends in CPG to position Circana as a thought leader and trusted advisor.
Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
Provide market feedback to internal teams to help refine offerings and contribute to product development.
Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.