Client HR Business Partner III

ADP • Glenvar Heights, FL

10d • Remote

About The Position

ADP is hiring a Client HR Business Partner III. This role is an opportunity to join a company offering career advancement, award-winning training, and world-class service guidelines. The company fosters an inclusive environment with a culture of collaboration and belonging. In this role, you will be a trusted advisor to clients, utilizing your HR experience, ADP product expertise, and consulting skills to solve critical business challenges. You will be responsible for ADP's service reputation and client satisfaction. While the core goal of helping clients remains constant, each day will present different questions and solutions, keeping the role dynamic. ADP's top-ranked training will support your success. To thrive, you must be comfortable building relationships with external clients and internal partners, possessing a professional communication style that builds rapport and trust. Your client satisfaction scores will be a measure of your success. The role operates in a fast-paced environment and offers opportunities for friendship and belonging within an inclusive company culture.

Requirements

• At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
• At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results
• Military Experience (as an alternative to a college degree)

Nice To Haves

• HR Certification or willingness to pursue in the first year

Responsibilities

• Serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies.
• Solve client problems by taking a broad perspective to identify solutions.
• Work independently to resolve issues.
• Proactively work with clients to provide information, best practices, and training on ADP solutions.
• Use strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues.
• Set priorities, organize your day, multi-task, change direction, and provide prompt follow-up.
• Strive to exceed client expectations in every interaction.
• Uphold the highest ethical standards and ADP's core value of Integrity is Everything.
• Interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced Consultants and Specialists at ADP.

Benefits

• Career advancement opportunities
• Award-winning training
• World-class service guidelines
• Inclusive environment
• Culture of collaboration and belonging
• Opportunities for growth and continued learning
• Opportunities for friendship
• Business Resource Groups
• Agile, fast-paced environment with opportunities to progress
• Ongoing training, development, and mentorship opportunities
• Best-in-class benefits start on Day 1
• Focus on mental health and well-being
• Company commitment to giving back and generating a lasting, positive impact on communities
• Company-paid time off for volunteering

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree