Client Growth Manager

GreenSky Administrative Services•Atlanta, GA

1d•Hybrid

About The Position

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, and banks. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is offered and made by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to offer loans to primarily super-prime and prime consumers nationwide. Since GreenSky's inception, nearly 6 million consumers have financed more than $60 billion of commerce using GreenSky’s real time “apply and buy” technology. This position reports to Position Overview: The Client Growth Manager (CGM) is a key member of GreenSky’s sales organization and is responsible for the overall productivity and revenue generation of an assigned portfolio of merchant partners. GreenSky is focused on helping our merchant partners to grow their business, and so the success of the CGM will be measured by the ability to successfully: Retain - Promote continued use of GreenSky’s solutions through best-in-class service Grow - Drive use of GreenSky’s solutions by identifying and solving merchant financing challenges. Activate - Ensure new merchant partners are introduced to and actively leverage GreenSky’s

Requirements

BA/BS degree or similar
5+ years sales and/or relationship management experience; preferably in channel sales.
Proven track record of success in a quota bearing position.
Ability to identify problems and provide compelling solutions to a variety of merchant needs.
Ability to develop professional relationships over the telephone.
Proficiency with Salesforce.com
Availability to work outside of normal hours and interact with clients on Pacific Standard Time (PST) as needed.

Nice To Haves

Experience in construction or consumer finance is a plus.

Responsibilities

Proactively engage in activities to prevent merchant attrition or reduced use of GreenSky’s financing solutions.
Drive increased consumer loan volume within an assigned merchant portfolio by growing use of GreenSky’s solutions with both established and underperforming merchants. Activities will include, but are not limited to, initial merchant orientation, ongoing training of all relevant merchant personnel, and creative sales generation initiatives.
Initiate prioritized outreach to target merchants to establish a commitment to a relationship with GreenSky and to drive initial account activity.
Provide timely support to assigned merchants to develop loyalty and ensure a great customer experience, including processing pricing requests, assisting with consumer underwriting requests, and responding to merchant questions.