Client Experience & Operations Coordinator

Lux 4 BizManchester, VT
$22 - $25Onsite

About The Position

This is a steady, structured office support role where you help keep everything moving the right way. The position is built around process and consistency, focusing on providing a reliable and organized experience for both customers and internal teams. It involves answering calls, scheduling customer work, supporting crews and managers with organized details, maintaining clean information for job tracking, and ensuring customers have a consistent, professional experience. It is not a role that involves improvisation or constant change.

Requirements

  • Likes clarity over confusion
  • Follows systems and gets satisfaction from doing things right
  • Is dependable without needing reminders
  • Enjoys being the person things can count on
  • Prefers consistency over constant change
  • Experience in customer service, reception, scheduling, admin work, or office coordination is helpful but not the main thing.
  • Must like being steady, accurate, and reliable in their work.

Responsibilities

  • Answering calls and helping customers get scheduled
  • Following a clear system to book and confirm work
  • Supporting crews and managers with organized details
  • Keeping information clean so jobs stay on track
  • Helping customers have a consistent, professional experience

Benefits

  • Full-time, year-round schedule
  • Clear expectations and structured workflow
  • Competitive pay
  • Paid time off + holidays
  • Health and supplemental insurance options
  • Training
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