Client Experience & Office Coordinator

People Corporation•Winnipeg, MB

6d•CA$45,000 - CA$55,000•Onsite

About The Position

We are searching for a Client Experience & Office Coordinator to join our Life Benefit Solutions team in Winnipeg. This role is ideal for a detail-oriented professional who enjoys creating a welcoming environment, thrives in a fast-paced setting, and takes pride in staying organized. Working closely with the Operations Director, leadership team, and client service teams, you will play a key role in supporting the day-to-day flow of the office coordinating client-facing and administrative activities, helping ensure a consistent, high-quality experience for both clients and team members. This role offers the opportunity to build experience across client coordination and office support within a growing national practice. We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter.

Requirements

A strong service mindset with a focus on professionalism and attention to detail
Excellent organizational and time management skills, with the ability to manage multiple priorities
Clear and professional communication skills, both written and verbal
Comfort working in a collaborative, team-based environment
Familiarity with Microsoft Office and willingness to learn additional tools such as Concur

Nice To Haves

Experience in administrative, reception, or coordination roles is considered an asset

Responsibilities

Serve as the first point of contact for clients, visitors, and team members, creating a professional and welcoming office environment
Manage incoming calls, mail, and courier deliveries
Ensure reception and common areas maintain a high standard of presentation and readiness
Support phone switchboard coverage for our office and affiliated sister firms as required
Support a positive and consistent client experience during in-office visits
Coordinate on-site client and team meetings, including scheduling, room set-up, and catering (e.g. client lunches)
Assist with the coordination of client-facing activities and internal meetings, ensuring logistics are well organized and executed
Provide administrative support for client-related requests in partnership with the client service team
Provide administrative support to leadership, including coordinating and submitting expense reports through Concur as needed
Assist with general administrative tasks and office documentation
Support internal requests and help ensure administrative processes are followed consistently
Assist in coordinating sponsorship and donation requests, including tracking submissions and supporting follow-ups
Provide general office support across teams, helping maintain organization and flow throughout the day
Support ad hoc administrative projects and tasks as assigned