Client Experience Coordinator (Hospitality Role)
Huntington Beach Mazda•Huntington Beach, CA
•Onsite
About The Position
Patterson Auto Group is seeking a polished, people-focused Client Experience Coordinator to join our team at Huntington Beach location. This is a hospitality-driven position, not a sales role, ideal for someone who takes pride in delivering exceptional customer experiences. As the first point of contact for our guests, you will set the tone for every visit—ensuring each customer feels welcomed, comfortable, and well taken care of from the moment they arrive.
Requirements
- A genuine love for working with people and creating positive experiences
- Strong organizational skills and attention to detail
- A professional, friendly, and welcoming demeanor
- Ability to multitask and stay composed in a fast-paced environment
- A team-oriented mindset with a proactive attitude
- Hospitality or customer service experience is preferred, but not required
- Someone who is excited to be part of a growing, high-energy team and contribute to something special
- This is not a sales position—it is focused entirely on hospitality and guest experience
- You are the first impression of the dealership and play a key role in shaping customer perception
- Your contributions directly support high customer satisfaction scores
- Bonus opportunities are tied to overall dealership performance in delivering exceptional experiences
Nice To Haves
- Hospitality or customer service experience
Responsibilities
- Warmly welcome and greet all guests entering the dealership
- Create a comfortable, professional, and hospitality-focused environment
- Introduce clients to the appropriate sales or service team members
- Support seamless communication between departments to enhance the guest experience
- Monitor showroom flow and ensure guests are attended to promptly
- Maintain a clean, organized, and inviting front-of-house area
- Assist with light phone duties, including directing calls appropriately
- Help ensure every guest interaction reflects the dealership’s commitment to excellence
Benefits
- Comprehensive benefits package
- Customer Satisfaction Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
