Client Experience Associate - Hightower Signature Wealth

Hightower • Greensboro, NC

5d • Onsite

About The Position

Hightower is seeking a temporary part-time Client Experience Associate to serve as the first point of contact for clients, greeting visitors and answering incoming calls. This role also involves maintaining the office, coordinating meeting schedules, and assisting with marketing events. The position is expected to last approximately six months, with a potential for extension to a permanent role. The Associate will report to the Managing Director.

Requirements

• Effective communication with colleagues and clients.
• Ability to follow clear instructions and demonstrate understanding of tasks.
• Utilize resources and procedures to solve problems effectively.
• Maintain organized documentation and retrieve items quickly using filing systems.
• Document all work completed and in process, including client conversations.
• Multitask and prioritize tasks in a fast-paced environment.
• Manage conflicting priorities effectively.
• Work well independently and collaboratively.
• Form good relationships and demonstrate sensitivity and respect.
• Proactively seek opportunities to assist colleagues.
• Demonstrate a positive work ethic and willingness to take initiative.
• U.S. citizen, U.S. permanent resident, or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

Nice To Haves

• Detail-oriented: Focuses on understanding task details while maintaining awareness of the big picture.

Responsibilities

• Greet visitors and answer incoming calls in a timely manner.
• Ensure office areas are well-kept and ready for clients.
• Manage office supplies and sort mail.
• Assist with client and internal team scheduling.
• Coordinate logistics for internal events, client meetings, and team offsites.
• Manage catering, meal planning, room setup, and guest accommodations for events.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed