Client Executive, Commercial Risk [Life Science] - IAS Northeast

Baldwin Group Colleague•Philadelphia, PA
•Hybrid

About The Position

The Commercial Risk Client Executive manages and services complex commercial accounts and develops and retains consultative client relationships at a strategic level. The role evaluates client exposures, advises on missing or newly available coverage options, leads marketplace submissions, and coordinates a multidisciplinary team to deliver service standards and key deliverables that exceed client expectations. The Client Executive acquires and retains large, complex commercial clients by aligning risk mitigation and insurance architecture with client operations. The role leads renewal and placement strategy, develops carrier and broker partnerships, analyzes coverage and pricing, prepares complex submissions, assesses final audits, and uses data, analytics, and agency management systems to support renewals and maintain accurate records. The Client Executive also shares insurance expertise with colleagues to advise, develop, and train them.

Requirements

  • Excellent verbal and written communication skills that inspire loyalty and commitment.
  • Ability to analyze complex risk exposures and existing insurance coverage, and develop and communicate recommendations through risk mapping.
  • Exceptional technical knowledge of insurance coverage, contracts, market conditions, and carrier underwriting appetites, with the ability to adjust strategy to protect future interests.
  • Ability to make sound judgments and decisions based on objective analysis and multiple perspectives.
  • Intermediate-to-advanced knowledge of Microsoft Office Suite and agency management systems.
  • Demonstrates the firm's core values and behavior aligned with its culture.
  • Six or more years of commercial insurance experience.
  • Active state insurance license(s) as required by the applicable State Department of Insurance, or willingness and ability to obtain all required licenses within the first 90 days of employment.

Nice To Haves

  • Bachelor's degree preferred, or an equivalent combination of education and experience.
  • Working knowledge of Sagitta preferred.
  • Experience reviewing, placing, and negotiating loss-sensitive casualty and workers' compensation placements, including captive structures, preferred.
  • Preferred industry specialization such as Construction, Healthcare, Manufacturing, Wholesale Trade, Transportation, Retail Trade, Real Estate, or Services.
  • CPCU, CIC, CRM, or ARM designation preferred.

Responsibilities

  • Acquire and retain large, complex commercial clients by understanding their risks, risk mitigation needs, and insurance architecture, and aligning recommendations with their operations.
  • Develop trusted partnerships with insurance company partners and broker representatives.
  • Lead internal renewal discussions, including coverage and pricing comparisons, historical loss experience, and projected loss picks.
  • Prepare complex marketplace submissions, including loss picks, deductible stratification, endorsement requests, and exposure information.
  • Coordinate Account Management, Risk Mitigation, Claims Consulting, and Risk Analysts to exceed client service standards and deliverables.
  • Assess final audits for accuracy between the client's and insurance company partner audit teams' identification of risk.
  • Use data, analytics, and agency management systems to support renewal strategy and maintain complete, accurate records.
  • Build trusting relationships with clients, insurance company partners, brokers, and the firm's advisors, partners, and leaders through integrity and industry expertise.
  • Share insurance expertise with advisors, account managers, and colleagues to advise, develop, and train.
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