Client Executive

Advarra • United States of America,

4h • $95,000 - $175,000 • Remote

About The Position

The Client Executive will be responsible for managing and growing our client relationships, driving revenue growth, ensuring client satisfaction and business/strategic planning. The ideal candidate will have a strong background in sales and account management in the eClinical industry, with a proven track record of success.

Requirements

• BS in Business, Marketing, or Life Science (MBA preferred) or equivalent combination of education and experience
• 7+ years’ experience within a sales or account management function within the eClinical industry

Nice To Haves

• Ability to develop and execute a territory and key account sales plan
• Effective interpersonal selling skills
• Strong business acumen
• Strong verbal and written communication skills
• Proficient in using CRM systems (preferably Salesforce.com)
• Selling to established customers and in identifying and selling to new customers
• Possess a solid understanding of the clinical research industry, preferably in study participant protection, or a background that would lead to an easy understanding of human research protection
• Effectively identifying customer needs
• Effective at working remotely

Responsibilities

• Prospect for new business through traditional sales activities such as email outreach, cold calling, conference attendance, etc.
• Develop and begin implementing new business strategies focusing on priorities to “close” new business
• Further existing strategies and develop new strategies to increase revenue and profitability from existing customers
• Penetrate high revenue pharmaceutical, biotechnology and medical device/MedTech companies resulting in increased revenue for Advarra
• Provide the vision and necessary hands-on leadership to take advantage of the company’s growth opportunities
• Represent relevant Advarra services offerings across services and product / technology and partner with other Advarra business units to ensure penetration of Advarra’s services and products into our customers
• Utilize Salesforce to manage accounts, opportunities, contacts and all corresponding activities
• Conduct market intelligence through research tools (e.g., Zymewire, Citeline, etc.) and networks of internal and external contacts to identify and create opportunities for growth
• Segment and prioritize clients within a defined territory based on revenue potential to Advarra
• Work directly with service delivery teams to understand product service gaps and then drive solutions through business development activities, driving towards completing the appropriate transaction
• Develop an annual business plan and assist management in developing the annual individual and team goals
• Evaluate territory performance quarterly and hold frequent strategic discussions with cross-functional teams
• Other duties will include working with key internal parties to identify promising segments or technologies, and evaluating strategic fit and potential for operational synergy
• Planning travel that allows for maximized customer interaction/resources spent
• Provide timely expense reports

Benefits

• health coverage
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior